Terms of service
PickSmart Terms and Conditions
Last updated: 12 August 2026
Welcome to PickSmart. These Terms and Conditions govern your use of our website and your purchase of products from PickSmart. By accessing our website or placing an order, you agree to these Terms and Conditions.
1. About PickSmart
PickSmart is an online retail store offering a range of consumer products, including electronics, accessories and other general merchandise.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not interfere with the operation or security of the website.
You must not attempt to gain unauthorised access to our website, systems or customer information.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on our website are accurate.
However, colours, packaging, dimensions and other product details may vary slightly from the images or descriptions shown online.
We reserve the right to correct errors, update product information or discontinue products at any time.
4. Prices and Payment
All prices displayed on our website are shown in the currency stated at checkout.
Prices may change without prior notice. Any applicable delivery fees or other charges will be displayed during the checkout process.
Payment must be successfully completed before an order can be processed.
5. Orders
Placing an order constitutes an offer to purchase the selected products.
We reserve the right to refuse or cancel an order where, for example:
- The product is unavailable.
- There is an error in the product description or price.
- Payment cannot be successfully verified.
- We reasonably suspect fraudulent or unauthorised activity.
If we cancel an order after payment has been received, we will arrange an appropriate refund.
6. Shipping and Delivery
Orders are processed and shipped according to the shipping options and estimated delivery times displayed at checkout.
Delivery times are estimates and may be affected by circumstances outside our control, including courier delays, customs procedures, weather, public holidays or other unforeseen events.
Customers are responsible for providing accurate delivery information when placing an order.
For further information, please refer to our Shipping Policy.
7. Returns, Refunds and Exchanges
Our returns and refund procedures are explained in our Refund and Returns Policy.
Nothing in these Terms and Conditions is intended to limit any rights that customers may have under applicable consumer protection laws.
8. Damaged or Incorrect Items
If you receive an item that is damaged, defective or materially different from what you ordered, please contact us as soon as reasonably possible with your order details and supporting photographs where applicable.
We will review the issue and determine the appropriate resolution in accordance with our Refund and Returns Policy and applicable law.
9. Third-Party Suppliers and Service Providers
Some products may be fulfilled through third-party suppliers and logistics providers.
While we work to provide reliable products and delivery services, certain aspects of fulfilment may be outside our direct control.
10. Intellectual Property
All content on the PickSmart website, including logos, text, graphics, photographs and other materials, is owned by or licensed to PickSmart unless otherwise stated.
You may not reproduce, distribute, modify or commercially use our website content without permission.
11. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or free from errors.
We may temporarily suspend or modify the website for maintenance, updates or other operational reasons.
12. Limitation of Liability
To the extent permitted by applicable law, PickSmart will not be responsible for losses arising from circumstances outside our reasonable control.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is not permitted by law.
13. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website and placing an order, you acknowledge that your information may need to be processed by payment providers, delivery companies and other service providers involved in completing your order.
14. Changes to These Terms
We may update these Terms and Conditions from time to time.
Any updated version will be published on this page with the revised “Last updated” date. Your continued use of the website after changes have been published constitutes acceptance of the updated Terms, to the extent permitted by law.
15. Governing Law
These Terms and Conditions are governed by the applicable laws of the Republic of South Africa.
Any disputes will be handled in accordance with applicable South African law.
16. Contact Us
If you have questions regarding these Terms and Conditions or your order, please contact us through the contact information provided on the PickSmart website.
PickSmart
Website: www.picksmart.store
Email: picksmart00@gmail.com